Diana Stepleton, VP of Partner Engagement, Ruby Receptionist
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Research shows potential customers are making more phone calls than ever—70 billion inbound calls this year alone. Join us this October to learn how your firm can capitalize on this inbound call renaissance and turn your phone into an effective marketing channel.
In this 30-minute webinar, Ruby’s VP of Partner Engagement, Diana Stepleton, will provide an overview of click-to-call technology and cover best practices for serving mobile callers. By the end of the webinar, attendees will have the tools to optimize their website and Google listing to attract more potential customers, as well as several customer service strategies to wow callers from the get-go. Topics addressed:
Take advantage of click-to-call technology on your website and Google listing
Address the needs of mobile callers
Review and improve your caller’s journey
Build trust and WOW callers through customer experience best practices
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