The Business Call is Back: Capturing & Converting Phone Leads (PEP Talk)

Tuesday, October 10, 2017

Presented by: Diana Stepleton, VP of Partner Engagement, Ruby Receptionist

Research shows potential customers are making more phone calls than ever—70 billion inbound calls this year alone. Join us this October to learn how your firm can capitalize on this inbound call renaissance and turn your phone into an effective marketing channel.
In this 30-minute webinar, Ruby’s VP of Partner Engagement, Diana Stepleton, will provide an overview of click-to-call technology and cover best practices for serving mobile callers. By the end of the webinar, attendees will have the tools to optimize their website and Google listing to attract more potential customers, as well as several customer service strategies to wow callers from the get-go. Topics addressed:
  1. Take advantage of click-to-call technology on your website and Google listing
  2. Address the needs of mobile callers
  3. Review and improve your caller’s journey
  4. Build trust and WOW callers through customer experience best practices
PEP Members:  Watch Recording

PEP Talks are a benefit for EC Practice Enhancement Program™ members. Not a PEP Member and want to join the conversation? Click here to learn more about developing your law practice success in 2017 by becoming a PEP Member.